All our rates, promotions and discounts are subject to change without prior notice, it is important that any potential guest interested in booking with CASA HIXULI BY ORCHID HOUSE contact one of our agents by phone, email casahixuli@orchidhousehotels.com or our WhatsApp number to receive information about room types, rates, monthly promotions or discounts (only if applicable). If you want to receive further instructions on payment methods and how to make them effective, our representatives can also send the details by email if requested.
All our rooms are subject to availability unless our guest has guaranteed their reservation with a deposit, bank transfer or by credit card, unless this prerequisite is met, the rooms will be available to other potential guests and rates will be subject to changes without notice.
We require a valid method of payment to guarantee reservation, payment options are exclusively the ones listed below:
Bank Deposit
Bank Transfer
Credit Card
Cash (Only at Front Desk)
In case of bank deposit or bank transfer, it is mandatory that our guest notify their payment with our reservations department at least 8 days before the reservation date, this notification must be sent by email including a copy of the bank transfer or deposit. For your reservation to be validated, our guest must receive an email from CASA HIXULI BY ORCHID HOUSE confirming it.
We recommend that anyone interested in making a reservation, carefully read our Cancellation Policy.