Support: 8:00 – 23:00 hrs
*Petitions after 23:00 hrs,
will be attended via WhatsApp.
Check in: 15:00 – 23:00 hrs
Check out: 12:00 PM
The main purposes of the treatment of personal data is:
1. Integrate and maintain a database of clients;
2. Confirm the identity of the client and/or his legal representative;
3. Comply with the legal requirements applicable;
4. Provide information on: conditions, policies and provisions for the contracting and use of services and facilities; payment methods; rates for services and modalities;
5. Send promotional material of ORCHID HOUSE
6. Manage the entry and exit of guests;
7. Monitoring and control of physical and logical access to hotel facilities;
8. Manage the services of courtesy food, room service, cleaning and maintenance of the rooms and telephone attention, among others.
9. Manage security;
10. Develop internal statistics that indicate the services and products most appreciated by customers;
11. Manage charges and collection via bank cards, credits and cash;
12. Send invoices;
13. Use the different services of the ORCHID HOUSE website;
14. Any other activity of a nature analogous to those described in the aforementioned paragraphs.