All our rates, promotions and discounts are subject to change without prior notice, it is important that any potential guest interested in booking with ORCHID HOUSE contact one of our agents by phone, email beach@orchidhousehotels.com or our WhatsApp +52 984 208 4604 to Receive information about room types, rates, monthly promotions, or discounts (only if applicable).
Also to receive instructions on payment methods and how to make it effective. Our representatives can also send the details by email if requested. All our rooms are subject to availability unless our guest has guaranteed their reservation with a deposit, bank transfer or by credit card, unless this prerequisite is met, the rooms will be available to other potential guests and rates will be subject to changes without notice. We require a valid method of payment to guarantee reservation, payment options are exclusively the ones listed below:
Bank Deposit
Bank Transfer
Credit Card
Cash (Only at Front Desk) USD OR MXN
In case of bank deposit or bank transfer, it is mandatory that our guest notify their payment with our reservations department at least 8
days before the reservation date, this notification must be sent by email including a copy of the bank transfer or deposit. For your reservation to be validated, our guest must receive an email from ORCHID HOUSE confirming it.
We recommend that anyone interested in making a reservation, carefully read our Cancellation Policy. Any modification to the original reservation is subject to availability and price changes. In case of cancellation, please refer to our cancellation policies, which vary based on low or high-demand seasons. Special rates and non-refundable offers will be charged 100% at the time of booking and no refunds can be made.