
CONTACT
CUSTOMER SERVICE
Support: 8:00 – 23:00 hrs
*Petitions after 23:00 hrs,
will be attended via WhatsApp.
Check in: 15:00 – 23:00 hrs
Check out: 12:00 PM
INFORMATION
OUR HOTELS

Casa Xelva is fully equipped one of a kind luxury house. Located in the most exclusive area, only 10 min. away from the beach.
Ideal for large groups that enjoy lot’s of space and privacy. Social Media enthusiasts will go overboard with every little corner of the property, from it’s unique tunnel entrance to the hanging net above the trees.
It has a modern design with strong mexican culture reminiscences and high end amenities. You’ll love it.
This house is brand new and you will find that everything was made with a lot of love, for you to feel at home and have a memorable stay in our little paradise. Respect towards the property and all the effort put in it are much appreciated.
Perfecta combinación de naturaleza y confort.
Cada espacio de la casa tiene vista al jardín central donde los amantes de la naturaleza estarán muy felices de encontrar hermosas y abundantes orquídeas silvestres.
Mi Casa es Su Casa, feel free to enjoy every inch of the house.
Included: Parking – Daily cleaning (except for Sundays) – Free Wi-Fi.
Golf cart is available for rent.
Concierge services such as transportation, spa treatments, restaurant and tour bookings are all available upon request at an additional cost. Treat your self as royalty!
This property does not count with a garage or own parking lot, nonetheless, it does have street side parking right in front of the main facade, neighborhood is very safe plus it counts with a night time security guard.
To move across the different areas of Tulum (town and hotel zone -beaches-) we recommend a vehicle, motorcycle or bicycle, although if you wish you may walk within the neighborhood.
Support: 8:00 – 23:00 hrs
*Petitions after 23:00 hrs,
will be attended via WhatsApp.
Check in: 15:00 – 23:00 hrs
Check out: 12:00 PM